AUSTIN (KXAN) – Following a KXAN investigation in September showing customers’ concerns of suspected overbilling with Austin Water’s new smart meters, the director of Austin Water is defending the ...

Last week, a public forum in Lee on Eversource's rollout of smart meters left us with an all-too-familiar feeling that ...

Add Yahoo as a preferred source to see more of our stories on Google. A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of ...

Inside the Investigations: Austin Water smart meter complaints Inside the Investigations: Austin Water smart meter complaints News The KXAN Investigates team looked into customer complaints about ...

SACRAMENTO -- California's largest utility came under fire from state lawmakers Monday for billing practices associated with its "smart-meter program," which has generated nearly 1,000 customer ...

Gary Damiano of Belmont knows one thing. His PG&E bills have been higher since his smart meter was installed in July. "There was no change in any of our usage at home. We didn't add any major ...

SAN FRANCISCO — An electronic meter-reading system operated by California's largest utility is highly accurate, despite thousands of customer complaints, according to an independent analysis released ...

Jefferson Parish is facing accusations that its process for awarding what could be a $100 million contract to replace nearly every water meter in the parish with more reliable, smart technology was ...

With increased visibility into your energy usage through online tools and our mobile app, you can see how much electricity ...

The KXAN Investigates team looked into customer complaints about Austin Water's new smart meters. Will DuPree, Kelly Wiley & Mike Rush TV discuss what the story uncovered about the city department's ...

A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of melting meters and a 54% increase in smart meter complaints this year.