Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...
CHICAGO--(BUSINESS WIRE)--As people continue to feel the financial impacts of the COVID-19 pandemic, ComEd is voluntarily extending until at least July 1, 2020, its support for these customers by ...
Dayton electric utility AES Ohio adopted a new customer billing system last year, and the transition hasn’t been smooth for everyone. Dayton resident Matt Johnson said he has paid $300 twice toward ...
One week after an overhaul to the billing process, some Huntsville Utilities customers are frustrated and confused. "It was a nightmare," says Henry Paul, describing his experience with Huntsville ...
ROCHESTER, N.Y. – The independent audit of RG&E and NYSEG is complete and it backs up years’ worth of News10NBC investigative reporting about major billing issues and customer service problems at the ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results